Refund and Returns Policy
Last updated: March 7, 2026
Thank you for choosing FCA Travel. We strive to provide the best service to our customers.
1. No Refund After Service Delivery
Once the service/product has been delivered, refunds will not be issued.
2. Eligibility for Refund
Refunds may be considered only if:
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The service was not delivered as promised
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A duplicate payment was made
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A technical issue from our side prevented service delivery
3. Refund Request Process
To request a refund, please contact us within 7 days of purchase with:
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Order details
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Payment proof
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Reason for refund
Send your request to: info@fcatravels.com
4. Refund Processing Time
Approved refunds will be processed within 7–10 business days to the original payment method.
5. Cancellation Policy
Orders/services can be cancelled before they are processed. Once processing has started, cancellation may not be possible.
6. Non-Refundable Items
The following are non-refundable:
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Completed services
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Digital products/downloads
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Customized work
7. Contact Us
For refund queries, contact:
Address-720, B block, Business Village,
Port Saeed, Dubai,
United Arab Emirates
Landline
(+971) 04-885-8855
Mobile
(+971) 54-453-9663
Email
info@fcatravels.com